EV Charging App Development: CRM & Mobile App for Charging Stations

Creating comprehensive EV charging software for station management and customer experience. Developing CRM for charging stations with EMSP CPO functionality and an intuitive EV charging app for iOS and Android. Building solutions with OCPP OICP OCPI protocols, payments roaming, loyalty programs, and dynamic pricing.

client

NDA Protected

United Kingdom
11-50 employees

This UK system supports some 1000 stations in the United Kingdom. They found new standards of quality when servicing customers in the electric-vehicle world. The firm gained a reputation as both reliable and innovative in the fast-growing EV infrastructure market.

They are connected to urban centres, highways and businesses, and serve thousands of drivers each day. Their design is centered around providing an absolutely reliable charging experience, combined with advanced operation and service features.

request background

Electric Car Charging App Development for Better Management and Customer Service

The company needed two solutions. First, EV charging software for internal operations. Second, a mobile charging app for customers.

The CRM for charging stations had to help employees manage infrastructure. Staff needed to control charging points, configure dynamic pricing and tariffs, communicate with customers, and handle transactions. The system required energy management and reporting features. Data exports to CSV and PDF formats were essential. The platform also needed supporting loyalty programs for customer retention.

The EV charging mobile app iOS Android needed wide functionality. Users should find nearby stations easily. They wanted to activate charging via QR codes. Payment processing had to be seamless. Customers expected earning bonuses through loyalty programs. Charging history and support features were also required.

Management recognized that starting this mobile EV charging business required modern technology. The solution needed supporting OCPP OICP OCPI protocols for industry standards. Payments roaming across partner networks was crucial. Load balancing smart charging grid capabilities would optimize operations.

Electric vehicle charging app development

challenge

Secure and Stable IoT Integration for EV Charging Station App Development

Real-time IoT integration. The EV charging software needed processing live data from 1,000 stations. OCPP OICP OCPI protocols integration was complex. Each protocol served different purposes. OCPP controlled stations. OCPI enabled payments roaming between networks. OICP aligned with European platforms. Getting them all working together took careful planning.

Security and compliance. Charging stations transmit sensitive payment data constantly. The CRM for charging stations required protection against unauthorized access. Data retention policies needed clear definition. Without proper security, the charging app faced compliance risks. The mobile EV charging business couldn't succeed without trust.

No vendor experience. The automotive company had never worked with IT service providers. They didn't understand Agile methodologies. Our team needed providing clear guidance throughout the EV charging app development process. Communication about how to start mobile EV charging business operations became essential.

Complex payment requirements. Users expected seamless payments roaming across partner networks. The EV charging mobile app iOS Android needed supporting multiple payment methods. Credit cards, digital wallets, and bank transfers were all required. Loyalty programs with reward points needed sophisticated tracking systems.

Grid optimization needs. The system required load balancing smart charging grid capabilities. Dynamic pricing mechanisms had to respond to demand patterns. Without proper energy management and reporting, efficiency remained limited. The EMSP CPO platform needed coordinating power distribution smartly.

goals

Develop EV charging mobile app iOS Android for user convenience and experience. Create a user friendly front end for the EV charging application from where user may easily discover stations, energize wipe dynamic QR codes and browse fast to components. Make the platform fast, dependable and responsive.
Create comprehensive EV charging software with CRM for charging stations functionality. Enable EMSP CPO employees to manage charging points, configure dynamic pricing and tariffs, handle customer data, and process transactions efficiently. Support energy management and reporting with data exports to CSV and PDF formats.
Implement industry-standard OCPP OICP OCPI protocols ensuring seamless integration with charging hardware. Enable payments roaming across partner networks allowing users to charge anywhere with single accounts. Support multiple payment methods including credit cards, bank transfers, and digital wallets.
Roll out load balancing intelligent charging grid connection that optimises power between stations. Apply demand responsive, dynamic pricing based on price signals and grid state. Lower your running cost whilst improving energy efficiency with intelligent energy monitoring and reporting.
Develop white label charging app capabilities allowing partners to launch branded solutions. Provide clear guidance on how to start mobile EV charging business operations. Enable partners to customize appearance while sharing core infrastructure and reducing time to market.

solution

Multifunctional Electric Car Charging Stations App for Customers and Employees

Node.js, React.JS, React Native, AWS
3 months
5 specialists

We started with careful planning of development stages. The client could track progress of the EV charging software at every milestone. We discussed communication preferences and reporting frequency.

Our team chose the technology stack thoughtfully. AWS cloud platform allowed building scalable EV charging software. The system could process data from 1,000 charging stations plus thousands of users simultaneously.

React Native framework helped us create the EV charging mobile app iOS Android efficiently. We wrote code once and deployed it across both platforms. This saved significant time and effort.

Node.js and React.js streamlined IoT integration. The EV charging app processes constant signals and reports real-time data accurately.

Station Management. The web-based CRM for charging stations lets employees add new points and register them as IoT devices. Managers set static prices or apply dynamic pricing rules. The EMSP CPO dashboard provides complete control.
Protocol Integration. We implemented OCPP OICP OCPI protocols comprehensively. Charging stations send status updates and respond to remote commands. The platform works with payments roaming partners on session data. This enables seamless charging across multiple networks.
Real-Time Monitoring. IoT integration collects and updates data constantly. Users see charging point status, energy consumption levels, and balances in real time. Energy management and reporting shows utilization across the network. Data appears in web and map formats. Exports work in CSV and PDF.
Mobile Experience. The EV charging mobile app iOS Android offers intuitive navigation. Users find nearby stations easily. QR code activation starts charging sessions instantly. Payment balance replenishment is simple. The loyalty programs feature rewards frequent users automatically.
Payment Processing. Users can pay with multiple methods. Credit cards, bank transfers, and digital wallets all work smoothly. Payments roaming settlements happen automatically between EMSP CPO partners.
Smart Grid Integration. Load balancing smart charging grid algorithms distribute power efficiently. Dynamic pricing adjusts rates based on demand and grid conditions. This optimizes both costs and energy usage.
White Label Capabilities. The platform supports white label EV charging app deployments. Partners learning how to start mobile EV charging business can launch branded versions. They customize appearance while sharing core infrastructure.
Customer Support. Users create support tickets directly in the EV charging app. They receive high-quality feedback quickly for any issues.

outcome

Electric Vehicle Charging Stations App to Boost Customer Loyalty and Revenue

50% increase in customer retention. The user-friendly EV charging app with loyalty programs dramatically improved retention. Customers became more loyal and engaged. Rewards for frequent usage encouraged repeat business.
45% revenue growth. Dynamic pricing combined with higher retention optimized income per session. Payments roaming agreements added revenue from visitors using partner networks. The EMSP CPO platform opened new revenue streams.
25% more daily transactions. The easy-to-use EV charging mobile app iOS Android attracted more customers. Station visibility increased significantly. QR code activation removed friction from the charging process.
Stable 1,000-point integration. OCPP OICP OCPI protocol implementation standardized communication across different manufacturers. The EV charging software maintains 99.7% uptime. Real-time monitoring ensures reliability.
Optimized grid performance. Load balancing smart charging grid integration reduced peak demand by 30%. Energy management and reporting identified optimization opportunities. The company saved 22% on electricity costs.
Successful white label launches. Three partners deployed white label EV charging app solutions. They learned how to start mobile EV charging business operations within four weeks. The CRM for charging stations supported their growth from day one.