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ractangle
case study

Biotech Enterprise SaaS Development for Remote Device Management and Quality Control System

Healthcare

  • Cloud solutions
  • High Load systems
  • SSO
  • Multitenancy
  • Multi-platform development

Development of an enterprise-grade SaaS CMMS solution for remote device service management (RDM) in the biotech industry. A remote collaboration application system for remote audit of any precision instrument.

client

NDA Protected

  • image United States of America

SaaS provider for remote device management

request background

CMMS development

An enterprise medical vendor wanted to organize, control and automate team workflow, medical equipment maintenance and give a hand to other companies who suffer from slow processes. The customer needed a so-called CMMS (Computerized Maintenance Management System) that would unite vendors and technicians, be a convenient platform for collaboration and speeding up quality checking operations.

challenge

Endless expenses

As a medical vendor, the client had to allocate a lot of human force and administrative expenses for the audit of all incoming assets, their certification and marking, quantity and quality control. Moreover, the client experienced major challenges in client-vendor communication, incurred big expenses on the workforce, and had ineffective and invisible data storage and access issues.

goals
  1. Create a CMMS
  2. Cut down the expenses on the workforce
  3. Improve client-to-client and client-vendor communication
solution

Development progress journey

  • image C#, Xamarin, SQLServer, NUnit, ASP.NET MVC, Razor, SQL Server Management Studio, .NET, EF6, MVC 5, Web API 2, WPF, ClickOnce, SSRS, JavaScript, JQuery, Telerik UI, Azure Cloud Service
  • image 10+ years
  • image 10+ specialists

We started with a system audit and built a turnkey team for both web and mobile solutions. We also set up development systems and helped with enterprise SaaS architecture. Our computerized maintenance management system solution was a flexible high load platform that resolved the asset compliance and maintenance, optimized cloud-based data storage, and provided remote calibration of various medical devices. We have also created a SSO for the company member and delivered a mobile app to oversee all of the procedures.

outcome

65% sales increase

  • Easy-to-use dashboard with administrative panels and different features increased loyalty by 75%
  • Improved client-to-client and client-vendor communication attracted 30% of new customers
  • Heavy load capacity increased by 57%
cta

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