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case study

Kiosk Software Development for Pharmacy Kiosks

Healthcare

  • Real Time Solution
  • IoT
  • Cloud solutions
  • Video Streaming
  • Payment Systems

Thanks to the kiosks installed in various supermarkets and pharmacies, clients could choose the necessary medications in the catalogue and pay for them using an online card. Using the check, clients could either pick up their order at the pharmacy or order home delivery.

client

Kiosk

  • image Netherlands
  • image 1-10 employees

The company sells and installs kiosks in supermarkets and pharmacies, helping integrate offline and online businesses.

request background

Software solution from scratch

Our team was asked to develop a custom kiosk software solution from scratch, and integrate with kiosk devices. We were also to add an ability for video chatting between a pharmacy employee and a client to enhance customer experience.

challenge

Combating the problems

Our client could not find experts who had enough expertise to develop pharmacy kiosk software solution which would work in real time without any failures. There were also major problems when integrating with third-party solutions like Chrome and WebRTC.

goals
  1. Development of a real-time solution
  2. Integration of third-party tools
solution

Our development steps

  • image ReactJS, NodeJS, PHP, AWS
  • image 1+ years
  • image 5 specialists

We developed a pharmacy kiosk software solution from scratch, previously testing it both on virtual and real devices. Our Research and Development Department, in their turn, studied the case thoroughly and developed the possibility of video conferencing through the terminal in real time using WebRTC.

outcome

Great implementation of a big idea

  • Increase in profitability by 60 percent
  • Customer loyalty increased by 54 percent due to video chatting solution
  • Increase in sales by 47 percent
  • 60% Increase in profitability
  • 54% Customer loyalty increased
  • 47% Increase in sales
cta

Have a business idea?

Feel free to contact us and get a free healthcare and wellness consultation session.

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